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Telesales

Telesales

Growing up with us with Career Advance, Dynamic and Positive working hours

Responsibilities

  • Generate sales lead through business sales calls to prospect customers
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Proactively establish list of potential customers and qualify sales leads through calls
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Confirm orders placed with field sales representatives
  • Schedule appointments for sales staff to meet prospective customers
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Produce daily sales progress update/report


Requirements

  • Proven experience as TeleSales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone system
  • Ability to learn about products and services and describe/explain them to prospect
  • Proficient in English is A MUST
  • Excellent communication and interpersonal skill
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Able to communicate with people at all levels with an independent, proactive, positive, hardworking and driven with a can-do attitude

Or, know someone who would be a perfect fit? Let them know!

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Perks & Benefits

The growth of our business is driven by state-of-the-art technology that allows us to create data-driven solutions that are personalised according to the needs of our clients, providing them with insights, business competitiveness, operational excellence and a superior customer experience.
Our people remain our greatest asset ; we will therefore continue to bring together the best talent as we help them achieve their own career aspirations in a growing company that is truly global.

  • Excellent career growth locally and globally

  • Innovative and dynamic work culture

  • Innovative work culture

Workplace & Culture

With over 1,500 staff, Cartrack is creating revolutionary platforms that will transform the industry and help improve efficiency, safety, security and the environment. Our reputation as one of the most innovative and fastest growing telematics companies in the world has resulted in us acquiring 1 million subscribers, including businesses, consumers, and governments. 


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