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Telesales Manager

Job Description:

  • Manage the day-to-day operations of Telesales agents;
  • Drive sales through leadership, coaching and development of the Telesales agents;
  • Assist in implementation and execution of new processes;
  • Develop & execute dialer call strategy to optimize and maximize contacts to drive sales;
  • Prepare, evaluate, and manage day to day operations using data, reports and programs to maximize performance results;
  • Select, develop and motivate Telesales agents;
  • Provide daily, weekly and monthly reporting;
  • Handle escalations with sense of urgency.

You’re someone who wants to influence your own development and are highly adaptable to a fast-moving environment. You’re passionate and have a high IQ & EQ. You’re looking for a playground where you have the opportunity to pursue your interests, and where a job title is not considered the final definition of who you are, but the starting point.

To be successful in this role, these are the desired attributes:

  • Minimum 6 years’ experience in telemarketing or an outbound call center environment;
  • Ability to lead and inspire a large group of individuals to achieve aggressive sales goals with a focus on selling with a world class customer experience;
  • Ability to converse in multi-languages will be an added advantage;
  • Preferably with Insurance background;
  • Excellent interpersonal skills.

Or, know someone who would be a perfect fit? Let them know!

NCR, Philippines

Metro Manila Directions View page

Perks & Benefits

The growth of our business is driven by state-of-the-art technology that allows us to create data-driven solutions that are personalised according to the needs of our clients, providing them with insights, business competitiveness, operational excellence and a superior customer experience.
Our people remain our greatest asset ; we will therefore continue to bring together the best talent as we help them achieve their own career aspirations in a growing company that is truly global.

  • Excellent career growth locally and globally

  • Innovative and dynamic work culture

  • Innovative work culture

Workplace & Culture

With over 1,500 staff, Cartrack is creating revolutionary platforms that will transform the industry and help improve efficiency, safety, security and the environment. Our reputation as one of the most innovative and fastest growing telematics companies in the world has resulted in us acquiring 1 million subscribers, including businesses, consumers, and governments. 

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