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Fleet Services Team Lead

As leaders of technology solutions for the future, Cartrack Fleet Management presents far more benefits! Our innovative offerings include fully-fledged smart fleet solutions for every industry.

Overall Purpose of the Job:


The main purpose of the position is to supervise the key objectives of the fleet department including staff and customer service levels. To contribute daily to our mission of earning the reputation that we provide all our clients and partners with superior quality technology and information supported by first rate service. The incumbent must uphold our promise to clients that we go beyond the expected.

Education (Formal Qualification Required):

 

Grade 12 Senior Certificate 

MS Office (Intermediate)

Relevant qualification / course completed in Customer Service environment and/or Logistics/Fleet management. (Ideal)

POSITION DESCRIPTION:

- Supervise / team leader of staff and the support of Fleet Control staff within the control room.

- Ensure that staff is logged in and available to take calls ; assist staff with escalated calls and queries

- Communicate new fleet feature releases to staff and ensure through coaching that they are competent to assist clients

- Perform daily duties in order to ensure the smooth running of the fleet control room

Or, know someone who would be a perfect fit? Let them know!

Cape Town

Vasco Boulevard
7460 Cape Town Directions

Perks & Benefits

The growth of our business is driven by state-of-the-art technology that allows us to create data-driven solutions that are personalised according to the needs of our clients, providing them with insights, business competitiveness, operational excellence and a superior customer experience.
Our people remain our greatest asset ; we will therefore continue to bring together the best talent as we help them achieve their own career aspirations in a growing company that is truly global.

  • Excellent career growth locally and globally

  • Innovative and dynamic work culture

  • Innovative work culture

Workplace & Culture

With over 1,500 staff, Cartrack is creating revolutionary platforms that will transform the industry and help improve efficiency, safety, security and the environment. Our reputation as one of the most innovative and fastest growing telematics companies in the world has resulted in us acquiring 1 million subscribers, including businesses, consumers, and governments. 


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