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Credit Control Officer (Debtor's Recovery Collections)-Senior Executive (KL)-Cantonese /Mandarin speaking handling chinese speaking clients


 Credit Control Officer ( Debtor's Recovery  Collections)- Senior Executive (KL)  -Cantonese/Mandarin Speaking


  • Call and pursue collections and to negotiate with customers of their payment schedules
  • Escalates customer’s disputes or enquiries to relevant departments and ensure proper follow up
  • Daily update of ageing report
  • Issuance of monthly letter of payment reminder and Statement of Account
  • Process relevant debt recovery actions for further actions
  • Other ad-hoc duties as assigned by Supervisor


  • Minimum “O” Level / Nitec / Diploma holder/Degree
  • Experience in customer service will be an added advantage
  • Proficient in English and Mandarin/Cantonese (to liaise with Mandarin/Cantonese speaking associates)
  • Good computer skills, in particular with Microsoft Office
  • Excellent communication and interpersonal skills
  • A team player and also able to work independently
  • Entry Level may apply
  • Candidate must possess at least Higher Secondary/STPM/"A" Level/Pre-U, Diploma/Advanced/Higher/Graduate Diploma in any field.
  • Required language(s): English, Bahasa Malaysia, Mandarin
  • At least 5 Year(s) of working experience in the related field is required for this position.
  • Required Skill(s): Make calls to persue for collections to customers and debt recovery

Or, know someone who would be a perfect fit? Let them know!


Kuala Lumpur Malaysia

50490 Kuala Lumpur Directions View page

Perks & Benefits

The growth of our business is driven by state-of-the-art technology that allows us to create data-driven solutions that are personalised according to the needs of our clients, providing them with insights, business competitiveness, operational excellence and a superior customer experience.
Our people remain our greatest asset ; we will therefore continue to bring together the best talent as we help them achieve their own career aspirations in a growing company that is truly global.

  • Excellent career growth locally and globally

  • Innovative and dynamic work culture

  • Innovative work culture

Workplace & Culture

With over 1,500 staff, Cartrack is creating revolutionary platforms that will transform the industry and help improve efficiency, safety, security and the environment. Our reputation as one of the most innovative and fastest growing telematics companies in the world has resulted in us acquiring 1 million subscribers, including businesses, consumers, and governments. 

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